![]() ![]() We will give full credit for undelivered or damaged shipments if you contact us within 5 business days of carrier's noted delivery date. Never received items or the item I received was damaged If you want to reorder the correct item, we will process as a new order but will not charge a shipping fee. Once we receive the product and confirm it is in original condition and in original packaging, we will finalize the return and credit your account. We will send you a prepaid return label for you to send back the incorrect items. Simply contact us within 5 business days. Items sent to you by our error may be returned at no cost to you provided the item has not been opened (i.e., the item must be in its original, unopened condition). All sales are final 30 days after receipt.Media such as Books, Exams, Videos and CD's cannot be returned unless defective.Special order or direct ship items are subject to the manufacturer's return policy and may require a restocking fee upon return.For sanitary reasons lotions and liquids cannot be returned.There are a few items which cannot be returned for credit: Orders shipped to Alaska, Hawaii, Puerto Rico or Internationally may require additional shipping charges. Orders less than $150 receive a flat $12 shipping charge within the continental United States. GiGi makes available educational materials- classes- trained support staff and a customer service center.We are pleased to offer Free Shipping on all orders $150+ if shipped within the continental United States. Gigi products can be found building business for salon owners- beauty supply stores- and skin care professionals across the globe. Because it is so easy to use- safe and effective- the GiGi method is taught everywhere. GiGi also has a complete paraffin line- featuring therapeutic waxes- and all of the essential accessories. Today- the professional products in the GiGi line include the full complement of soft and hard waxes- pre and post waxing products- and waxing accessories. ![]() She saw a need for a safe- comfortable method of removing unwanted hair and created the original GiGi Honee Wax utilizing natural ingredients to deliver benefits to the skin and promise smooth results. GiGi was originally developed by Lugia GiGi Columbo- a skin-care specialist with impeccable training in the salons of Europe. Salon professionals look to GiGi products- confident that this complete hair removal system will ensure a successful experience for client and technician alike. First introduced in 1972- GiGi Honee is the #1-selling wax in the world. The Los Angeles-based beauty company is home to the GiGi hair removal brand and GiGi Honee Wax. American International wants everyone to stick to wax. Please view our entire shipping & return policy here ![]() We do not accept returns on used hair color or personal items such as hair brushes, hair ornaments, hair extensions, accessories, nail clippers & more. Used product, if still in reasonable condition, can be returned for exchange or credit within 30 days of purchase. Appliances are eligible for store credit in the form of a gift certificate, or exchange only within 30 days of purchase. Image Beauty does not provide refunds on electrical appliances (blow dryers, flat irons, etc.). Refunds can be obtained within 30 days of purchase for any unused merchandise, EXCEPT ELECTRICAL APPLIANCES, in its original purchase condition and packaging. You must first contact us to receive a return authorization number before making a return. Returns are accepted within 30 days of purchase. International Shipping please find rates at checkout. Shipping to Military, Hawaii, Puerto Rico, Alaska and other territories are subject to an additional shipping charge. Saturday delivery is available at an additional charge and must be requested via e-mail after the order is placed. Next Day Air (1 business day): Shipping rate is calculated based on weight and location. Shipping Time In Transit Is From Date Shipped.Ģnd Day Air (2 business days): Shipping rate is calculated based on weight and location. * Standard Shipping and UPS Ground Shipping Time In Transit Is An Estimate And Is Not Guaranteed. Orders over $100 receive FREE UPS Ground Shipping. Orders between $55 and $100 it is a $5.00 Upgrade. UPS Ground (1-5 business days): Flat Rate of $12.50 for any purchase under $55.00. Standard Shipping (1-7 days): Flat Rate of $7.49 for any purchase under $55.00. Orders received before Noon ET, Mon-Fri are usually shipped the same day depending on product availability. Shipping Rates to Continental United States: ![]()
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